Pricing
Every figure here is in Australian dollars (AUD), whatever currency you price your gems in. Nothing is hidden further down.
What it costs to have a gem up
A$12.00 a year, in one payment. A gem is one product with its own page: under your name and colours, with its variations and the card taken for you. Every gem is the same flat rate: no tiers, no joining fee, no meter running. The first thing you put up is charged when you put it up. Drafts cost nothing, and so does a gem you have paused. You pay for a thing while it is working for you.
What a sale costs
Payment is taken on your gem's own page. A marketplace conversation that ends in a handshake costs nothing beyond the yearly rate above. When a gem sells through its page, two things come off before you're paid.
- Our marketplace fee: 5% of the item price. Not a cent of it comes off your postage.
- The card fee, which is Stripe's. Stripe processes the payment and takes its own fee for doing it, on the whole amount including postage. We are not a card processor: that money goes to Stripe, we don't set the rate and we take no share of it. What it came to is on every order, in full.
- Everything left settles to your own Stripe account, on your own payout schedule.
A A$65.00 gem with A$9.50 postage
Our 5% is the only part that is ours, and the only part we can promise you. Every order shows both deductions as actual amounts, so you never have to work out where the difference went.
The rest of it
- When am I charged?
- The first time you put something up, you put a card in and pay for the year then and there. After that you are on one yearly bill: adding a gem adds it to that bill for whatever is left of the year, and taking one down credits the unused part back against it. There's no joining fee and no minimum, and with nothing live you pay nothing.
- What happens if I take something down?
- It stops being reachable straight away, and the part of the year you haven't used is credited against your next bill. Put it back up whenever you like.
- What if a payment fails?
- Your gems stop being publicly reachable until it's settled. Nothing is deleted. Put a working card in and everything comes straight back.
- Do you hold my money?
- No. Buyers pay through Stripe into your own connected Stripe account, and Stripe pays you out on your own schedule. Our fee is taken at the moment of the sale rather than invoiced later.
- Can these prices change?
- Ours won't without telling you first. Stripe's card fee is Stripe's. They set it, they can change it, and it's published on their own pricing page rather than quoted second-hand here.
- What if I sell in another currency?
- Price your gems in whatever currency suits you. Where a buyer's card, your payout or your own bill has to be converted, currency conversion is not ours. The rate and any conversion fee belong to Stripe, the card scheme and your bank. We don't set them, don't take a share of them, and can't quote or guarantee a rate. Your own bill is charged in Australian dollars whatever you sell in.