Pricing
Every figure here is in Australian dollars (AUD), whatever currency you price your gems in. Nothing recurs and nothing is hidden further down.
What it costs to have a gem up
A$12.00 for the year, paid once. A gem is one product with its own page: under your name and colours, with its variations, its postage and the card taken for you. You pay when you open it, and that is the last we ask for a year. Drafts cost nothing, and so does a gem you have paused.
The next 10 sellers get their first gem's year free with the code FIRSTGEM, typed on the payment page, until 31 December 2026.
More than one product
A gem sells one thing. Where you have several different products, a trove holds them in one shopfront, with a cart that takes them together and a domain of its own. It is sold in three sizes, and the bigger it is the smaller our share of a sale. A gem your trove covers needs no A$12.00 of its own.
Going over the size you bought is a wall rather than an extra charge. You move up a size, or you keep the gems you have.
What a sale costs
Payment is taken on your gem's own page. A marketplace conversation that ends in a handshake costs nothing beyond the yearly rate above. When a gem sells through its page, two things come off before you are paid.
- Our fee: 5% of the item price on a gem, and less than that on the larger troves. Not a cent of it comes off your postage.
- The card fee, which is Stripe's. Stripe processes the payment and takes its own fee for doing it, on the whole amount including postage. We are not a card processor. That money goes to Stripe, at a rate they set, and we take no share of it.
- Everything left settles to your own Stripe account, on your own payout schedule.
A A$65.00 gem with A$9.50 postage
Our 5% is the only part that is ours, and the only part we can promise you. It is on every order as an actual amount. Stripe's comes off your own Stripe balance, so that one shows in your Stripe dashboard rather than here.
The rest of it
- When am I charged?
- Once, when you open a gem, for the year ahead. You pay for the year and that is the whole arrangement, so there is no bill to fall behind on. A second gem is its own A$12.00 and its own year, unless a trove covers it.
- What happens when the year is up?
- The gem goes out of sight rather than being deleted. Renew it and it comes straight back with its photos, its variations and its orders where you left them.
- What if I take something down?
- Pause it and it stops being reachable straight away. Because the year is already paid, there is nothing to credit and nothing further to pay. Put it back up whenever you like, up to the date it runs to.
- Do you hold my money?
- No. Buyers pay through Stripe into your own connected Stripe account, and Stripe pays you out on your own schedule. Our fee is taken at the moment of the sale rather than invoiced later.
- Can these prices change?
- Ours won't without telling you first, and a year you have paid for runs at the rate you paid. Stripe's card fee is Stripe's. They set it, they can change it, and it's published on their own pricing page rather than quoted second-hand here.
- What if I sell in another currency?
- Price your gems in whatever currency suits you. Where a buyer's card, your payout or your own bill has to be converted, currency conversion is not ours. The rate and any conversion fee belong to Stripe, the card scheme and your bank. We don't set them, don't take a share of them, and can't quote or guarantee a rate. Your own bill is charged in Australian dollars whatever you sell in.